Privacy Policy
General Information
Protecting your private information is our priority.
This Privacy Policy applies to Tobacco Leaf MD and our websites www.tobaccoleafmd.com, www.tobaccoleafmd.shop. It governs data collection, usage, and disclosure practices for visitors and customers.
Tobacco Leaf MD is a tobacconist retailer and e‑commerce websites. By using our websites, you consent to the data practices described in this policy.
Collection of Personal Information
To better provide products and services, Tobacco Leaf MD may collect personally identifiable information including:
First and Last Name
Mailing Address
Email Address
Phone Number
Age
If you purchase products through our store or our websites, we collect billing and payment information used to complete transactions.
We may also collect non-identifiable demographic information such as:
Age
Gender
Household Income
We do not collect personal information unless you voluntarily provide it. Certain activities may require information, including:
Creating an account
Placing an order
Signing up for promotions
Contacting us by email or form
Participating in contests or promotions
Use of Personal Information
Tobacco Leaf MD uses collected personal information to operate our websites and deliver requested services.
We may also use your information to:
Process and fulfill orders
Communicate about purchases or customer support requests
Send marketing communications if you have opted in
Improve our products, services, and our websites functionality
Comply with legal and regulatory obligations
Sharing Information with Third Parties
Tobacco Leaf MD does not sell, rent, or lease personal information to third parties.
We may share personal information with trusted service providers that perform services on our behalf, including payment processing, order fulfillment, website hosting, analytics, email communications, and SMS delivery. These providers are contractually required to use the information only for the services they perform and must maintain appropriate confidentiality and security protections.
We may disclose personal information if required by law or when we believe such action is necessary to:
Comply with legal obligations
Protect the rights or property of Tobacco Leaf MD
Protect the safety of users or the public
Tracking User Behavior
We may track pages visited on our websites to understand which products and services are most popular. This information helps us improve offerings and customize marketing and content for users.
Automatically Collected Information
Information about your device and browsing activity may be collected automatically. This may include:
IP address
Browser type
Access times
Referring website addresses
This information is used for our websites’ operation, service quality maintenance, and usage statistics.
Cookies
Our websites may use cookies to personalize your online experience. Cookies are small text files stored on your device that allow our websites to remember user preferences and activity.
You can choose to accept or decline cookies through your browser settings. Some features of our websites may not function properly if cookies are disabled.
Security of Personal Information
Tobacco Leaf MD uses appropriate technical and organizational security measures to protect personal information.
These measures may include:
Secure transmission protocols
Encrypted payment processing
Restricted system access
Periodic security reviews
While we strive to protect information, no internet transmission can be guaranteed completely secure.
Right to Deletion
Subject to certain exceptions, you may request that we delete personal information we have collected about you.
We may retain information when necessary to complete transactions, comply with legal obligations, detect security incidents, or maintain legitimate internal business purposes.
Age Restrictions
Tobacco Leaf MD sells tobacco products intended only for adults. Customers must be at least 21 years old to purchase tobacco products where required by law.
We do not knowingly collect personal information from individuals under 13 years of age.
Email Communications
We may send emails regarding promotions, order confirmations, updates, surveys, and announcements.
You may opt out of marketing emails at any time using the unsubscribe instructions included in each email or by contacting us directly.
SMS Text Messaging
SMS Consent Disclosure
By opting in to receive text messages from Tobacco Leaf MD:
You agree to receive promotional, transactional, and informational SMS messages from Tobacco Leaf MD
Message frequency may vary
Message and data rates may apply depending on your mobile carrier plan
You can reply STOP at any time to unsubscribe from SMS messages
You can reply HELP for assistance or contact us directly
Your consent to receive SMS messages is not required to purchase goods or services
Information collected through the SMS program will be used in accordance with this Privacy Policy.
SMS Information We Collect
When you subscribe to SMS communications we may collect:
Your mobile phone number
Your name (if provided)
Consent and opt-in records
Message delivery and engagement data
Device or mobile carrier information
How SMS Information Is Used
SMS information may be used to:
Send promotional messages about cigars, tobacco products, and special offers
Provide order updates and delivery notifications
Send event invitations or store announcements
Improve messaging effectiveness
Comply with legal and regulatory requirements
Tobacco Retail Compliance
As a cigar and tobacco retailer, Tobacco Leaf MD follows applicable tobacco marketing regulations:
SMS recipients must be 21 years of age or older where required by law
Marketing messages comply with federal, state, and local tobacco advertising regulations
Consent and messaging records may be retained to demonstrate regulatory compliance
SMS Service Providers
SMS messages may be delivered through third-party messaging platforms that process information on our behalf. These providers may only use the information to provide messaging services for Tobacco Leaf MD and must maintain appropriate security protections.
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message or contacting us directly. Once you opt out, you will no longer receive marketing text messages from us.
Data Retention
Personal information is retained only as long as necessary to fulfill business or legal obligations. Typical retention periods may include:
Active SMS subscribers: until opt-out plus a limited operational period
Opt-out records: retained for compliance purposes
Aggregated analytics data: retained for service improvement
Changes to This Policy
Tobacco Leaf MD may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact Information
If you have questions about this Privacy Policy, please contact:
Tobacco Leaf MD
Email: info@tobaccoleafmd.com
Last Updated: 3/09/2026
