Privacy Policy

General Information

Protecting your private information is our priority.

This Privacy Policy applies to Tobacco Leaf MD and our websites www.tobaccoleafmd.com, www.tobaccoleafmd.shop. It governs data collection, usage, and disclosure practices for visitors and customers.

Tobacco Leaf MD is a tobacconist retailer and e‑commerce websites. By using our websites, you consent to the data practices described in this policy.

Collection of Personal Information

To better provide products and services, Tobacco Leaf MD may collect personally identifiable information including:

  • First and Last Name

  • Mailing Address

  • Email Address

  • Phone Number

  • Age

If you purchase products through our store or our websites, we collect billing and payment information used to complete transactions.

We may also collect non-identifiable demographic information such as:

  • Age

  • Gender

  • Household Income

We do not collect personal information unless you voluntarily provide it. Certain activities may require information, including:

  • Creating an account

  • Placing an order

  • Signing up for promotions

  • Contacting us by email or form

  • Participating in contests or promotions

Use of Personal Information

Tobacco Leaf MD uses collected personal information to operate our websites and deliver requested services.

We may also use your information to:

  • Process and fulfill orders

  • Communicate about purchases or customer support requests

  • Send marketing communications if you have opted in

  • Improve our products, services, and our websites functionality

  • Comply with legal and regulatory obligations

Sharing Information with Third Parties

Tobacco Leaf MD does not sell, rent, or lease personal information to third parties.

We may share personal information with trusted service providers that perform services on our behalf, including payment processing, order fulfillment, website hosting, analytics, email communications, and SMS delivery. These providers are contractually required to use the information only for the services they perform and must maintain appropriate confidentiality and security protections.

We may disclose personal information if required by law or when we believe such action is necessary to:

  • Comply with legal obligations

  • Protect the rights or property of Tobacco Leaf MD

  • Protect the safety of users or the public

Tracking User Behavior

We may track pages visited on our websites to understand which products and services are most popular. This information helps us improve offerings and customize marketing and content for users.

Automatically Collected Information

Information about your device and browsing activity may be collected automatically. This may include:

  • IP address

  • Browser type

  • Access times

  • Referring website addresses

This information is used for our websites’ operation, service quality maintenance, and usage statistics.

Cookies

Our websites may use cookies to personalize your online experience. Cookies are small text files stored on your device that allow our websites to remember user preferences and activity.

You can choose to accept or decline cookies through your browser settings. Some features of our websites may not function properly if cookies are disabled.

Security of Personal Information

Tobacco Leaf MD uses appropriate technical and organizational security measures to protect personal information.

These measures may include:

  • Secure transmission protocols

  • Encrypted payment processing

  • Restricted system access

  • Periodic security reviews

While we strive to protect information, no internet transmission can be guaranteed completely secure.

Right to Deletion

Subject to certain exceptions, you may request that we delete personal information we have collected about you.

We may retain information when necessary to complete transactions, comply with legal obligations, detect security incidents, or maintain legitimate internal business purposes.

Age Restrictions

Tobacco Leaf MD sells tobacco products intended only for adults. Customers must be at least 21 years old to purchase tobacco products where required by law.

We do not knowingly collect personal information from individuals under 13 years of age.

Email Communications

We may send emails regarding promotions, order confirmations, updates, surveys, and announcements.

You may opt out of marketing emails at any time using the unsubscribe instructions included in each email or by contacting us directly.

SMS Text Messaging

SMS Consent Disclosure

By opting in to receive text messages from Tobacco Leaf MD:

  • You agree to receive promotional, transactional, and informational SMS messages from Tobacco Leaf MD

  • Message frequency may vary

  • Message and data rates may apply depending on your mobile carrier plan

  • You can reply STOP at any time to unsubscribe from SMS messages

  • You can reply HELP for assistance or contact us directly

  • Your consent to receive SMS messages is not required to purchase goods or services

Information collected through the SMS program will be used in accordance with this Privacy Policy.

SMS Information We Collect

When you subscribe to SMS communications we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Consent and opt-in records

  • Message delivery and engagement data

  • Device or mobile carrier information

How SMS Information Is Used

SMS information may be used to:

  • Send promotional messages about cigars, tobacco products, and special offers

  • Provide order updates and delivery notifications

  • Send event invitations or store announcements

  • Improve messaging effectiveness

  • Comply with legal and regulatory requirements

Tobacco Retail Compliance

As a cigar and tobacco retailer, Tobacco Leaf MD follows applicable tobacco marketing regulations:

  • SMS recipients must be 21 years of age or older where required by law

  • Marketing messages comply with federal, state, and local tobacco advertising regulations

  • Consent and messaging records may be retained to demonstrate regulatory compliance

SMS Service Providers

SMS messages may be delivered through third-party messaging platforms that process information on our behalf. These providers may only use the information to provide messaging services for Tobacco Leaf MD and must maintain appropriate security protections.

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message or contacting us directly. Once you opt out, you will no longer receive marketing text messages from us.

Data Retention

Personal information is retained only as long as necessary to fulfill business or legal obligations. Typical retention periods may include:

  • Active SMS subscribers: until opt-out plus a limited operational period

  • Opt-out records: retained for compliance purposes

  • Aggregated analytics data: retained for service improvement

Changes to This Policy

Tobacco Leaf MD may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy, please contact:

Tobacco Leaf MD

Email: info@tobaccoleafmd.com

Last Updated: 3/09/2026